Please read these terms carefully before placing an order or using our website. By purchasing from Wave Engines Pty Ltd you agree to the terms set out below.
In these Terms and Conditions:
By accessing our website, placing an order, or making a purchase from us (whether online or in store), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Warranty Information and any other policies referenced herein.
If you do not agree to these terms, you must not use our website or place an order with us.
We reserve the right to amend these Terms and Conditions at any time. The version published on our website at the time of your order is the version that applies to that transaction. We recommend reviewing these terms each time you make a purchase.
All prices displayed on our website are in Australian Dollars (AUD) and include GST unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time you submit your order.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed when we send you a written confirmation by email. We are not obliged to supply Products until confirmation has been sent.
We make every effort to ensure product descriptions and specifications are accurate, however we do not warrant that all information is free from error. If we identify a pricing error or material inaccuracy in a product listing after your order is confirmed, we will contact you to either:
Stock availability displayed on the website is indicative only. In the event that a Product you have ordered is out of stock, we will notify you promptly and provide options including a backorder, substitution, or full refund.
Payment is required in full before an order is dispatched, unless a specific credit arrangement has been agreed to in writing by us. We accept the following payment methods:
For bank transfer orders, goods will not be dispatched until cleared funds have been received. You accept all risks associated with payments made by bank transfer including misdirected payments.
We use secure third-party payment processing services. We do not store credit card details on our systems. By providing your payment details you confirm that you are authorised to use the payment method and that it has sufficient funds.
If a payment is declined or reversed after goods have been dispatched, you remain liable for the full purchase price and any associated recovery costs.
We ship Products to all Australian states and territories using a flat-rate freight structure: a flat fee of $220 AUD (inc. GST) applies to orders under $5,000 AUD, and freight is free on orders of $5,000 AUD or more. This applies automatically at checkout to all Australian postcodes, including regional and remote addresses. International shipping is not available. Delivery typically takes 2–10 business days from dispatch, depending on your location — see our Shipping Policy for full details. All timeframes are estimates only and we accept no liability for delays caused by third-party freight carriers, weather events, or other circumstances beyond our control.
Risk of loss or damage to Products passes to you upon handover to the freight carrier. We strongly recommend inspecting all deliveries upon arrival. If goods arrive visibly damaged:
Failure to note damage at the time of delivery may affect your ability to make a freight insurance claim. Title to goods passes to you only upon receipt of full payment.
In-store pick-up is available at no additional cost from our South Melbourne store during business hours. We will notify you when your order is ready for collection.
We want you to be satisfied with your purchase. Returns and refunds are handled in accordance with the Australian Consumer Law and the following conditions. Full details are set out in our Returns Policy.
Change of mind: We are not required by law to accept returns for change of mind. Where we agree to accept a change-of-mind return, the following conditions apply:
Faulty or incorrectly described goods: If a Product is faulty, damaged, or not as described, you may be entitled to a remedy under the Australian Consumer Law. Depending on whether the fault is minor or major, this may include repair, replacement, compensation, or — for a major failure — a full refund to your original payment method. Please contact us promptly with details and photographs of the issue. Do not attempt to repair or modify the item before contacting us.
Freight costs: Where a return is required due to a fault or our error, we will cover reasonable return freight costs. For change-of-mind returns, return freight is at your cost.
Approved refunds, store credit, or exchanges are processed within 5–10 business days of us receiving and inspecting the returned goods. You will receive email confirmation once your refund or credit has been issued.
All new outboard motors sold by us are covered by the relevant manufacturer's limited warranty. Full details of warranty coverage by brand are set out on our Warranty Information page.
The manufacturer's warranty is in addition to, and does not limit, your rights under the Australian Consumer Law. We act as your point of contact for all warranty matters and will liaise with the manufacturer on your behalf.
To maintain the benefit of any extended warranty years, all scheduled servicing must be performed at the intervals specified by the manufacturer, by an authorised dealer, using genuine parts. Failure to service on schedule may reduce or void extended warranty entitlements.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy that you have under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.
Where the Australian Consumer Law applies, our liability to you for a failure to comply with a consumer guarantee is limited (to the extent permitted by law) to:
To the maximum extent permitted by law, and subject to your rights under the Australian Consumer Law, our total liability to you for any claim arising out of or in connection with a purchase will not exceed the amount you paid for the relevant Product.
We are not liable for any indirect, special, incidental, consequential, or punitive loss or damage, including but not limited to:
We do not exclude or limit any liability which cannot be lawfully excluded or limited under the Australian Consumer Law or any other applicable legislation.
Product descriptions, compatibility information, and technical advice provided by our team are given in good faith based on information available at the time. It is your responsibility to verify that a Product is suitable for your specific boat, application, and use. We recommend checking your boat's compliance plate before purchase.
All content on our website — including text, images, logos, product descriptions, graphics, and layout — is owned by or licensed to Wave Engines Pty Ltd and is protected by Australian and international copyright law.
You may view and print content from our website for your own personal, non-commercial use only. You must not:
Brand names, logos, and product images associated with Honda, Tohatsu, Yamaha, and other manufacturers are the property of their respective owners and are used by us solely for the purpose of identifying products we sell.
We collect personal information (including your name, contact details, and payment information) for the purpose of processing orders, providing customer service, and communicating with you about your purchase.
We handle your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We do not sell, trade, or share your personal information with third parties except:
You may request access to or correction of personal information we hold about you by contacting us at info@waveengines.com.au.
Our website is provided for the purpose of browsing and purchasing our Products and obtaining information about our business. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not:
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites and inclusion of a link does not constitute endorsement.
We reserve the right to suspend or terminate access to our website at any time without notice. We do not warrant that the website will be available at all times or that it is free from errors or viruses.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria for any dispute arising out of or in connection with these terms or any transaction with us.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or our right to enforce it at a later time.
If you have any questions about these Terms and Conditions, or any aspect of your order or our policies, please contact us:
We aim to respond to all enquiries within one business day.
85 Tope Street, South Melbourne VIC 3205 · 0480 804 205 · Mon–Fri 8:00AM–5:30PM · Sat 8:30AM–1:00PM